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Check out our FAQs below to find out more about HealthKey and how it can benefit you.
About HealthKey
HealthKey is a marketplace of health and wellbeing services and content, designed to make accessing healthcare easy and affordable for everyone.
Care providers on the platform offer both essential health care services like therapy, GP access and physiotherapy as well as support for a variety of individual needs from neurodiversity and LGBTQ+ wellbeing to pain management, fertility, addiction, and much, much more.
We work with our ever-expanding community of vetted health providers to help organisations and individual users find care that meets their unique needs.
Organisations also work with us to give their employees, customers and members better access to healthcare and the tools they need to improve their wellbeing. This can be through tailored packages of pre-paid services, health budgets, gym discounts from major chains, hundreds of healthy recipes or workout plans.
What's more? Individuals can sign up for free to purchase care from our marketplace of trusted providers - many offering discounts you won't find anywhere else (up to 83% off)!
We have hundreds of services listed on HealthKey now, with discounts ranging from 5% all the way to 83% off!
Anyone who creates a free HealthKey account gets access to the same discounts, whether you’re a student, employee or just an individual who wants to look after their health.
We’re constantly adding new services, so if you ever want to see something new on HealthKey, you can either send us a suggestion once you’re logged in or drop us a message at info@healthkey.health
The quality of a product is not based on the size of an organisation, but its commitment to the aspect of our health it serves. When we choose providers to work with, we conduct thorough quality assurance checks to ensure they meet certain requirements to maintain our high standards. This includes:
Clinical safety and effectiveness
We ensure that services not only deliver positive health outcomes but also avoid causing harm.
Regulatory compliance
We verify that services are appropriately certified and adhere to all regulatory standards.
Data governance
We ensure that data is used ethically, legally, and securely, safeguarding customer information and maintaining the trust of our users and partners.
Accessibility, equality and diversity, and sustainability
We seek products that are universally accessible, promote equality and diversity, and are developed with a commitment to minimising ecological impact. We look for providers that embed these values into the core of their operations and services.
Technical and operational viability
We assess the robustness and resilience of the service's technical infrastructure, as well as the operational strategies that support its sustained performance.
By focusing on quality over quantity, our curated list of trusted providers helps you easily find a reliable service that suits your needs.
Absolutely! If you can't find what you're looking for, you can either send us a suggestion once you’re logged in or drop us a message at info@healthkey.health
You can suggest specific products or be a little more generic. If you'd like to hear about new providers we add to HealthKey, opt in to our new provider emails when you create your account or in your account settings.
Gyms and Leisure Centres
We work closely with gyms and leisure centres to understand the needs of your business, customers and membership structure so that you can offer the most effective combination of support, at the best price.
Typical member perks offered through HealthKey include instant 24/7 GP appointments, physiotherapy, nutrition, mental health support and more.
Services are billed per customer, on a monthly or annual basis, depending on your needs. And there are no additional charges based on usage.
Integrating with HealthKey is designed to reduce admin and maintenance. We've integrated with a number of membership management systems (like Gladstone, Xplor and Mindbody), as well as built bespoke integrations so that onboarding and offboarding is as seamless as possible. Get in touch to find out more.
Yes, HealthKey can be fully white labelled, creating a cohesive customer experience for your members.
Benefit Platforms
Benefit platforms can integrate a number of different health and wellbeing support options into their offering.
Wellbeing Packages
Enable your customers to add affordable whole-workforce health support through packages of digital-first health and wellbeing services. Typical packages include instant 24/7 GP appointments, physiotherapy, nutrition and mental health support, but can be easily customised to specific needs.
Gym Discounts
Offer your customers discounted access to major gym chains across the UK.
Health budgets
Your customers can offer health budgets to their employees, which users can spend on the HealthKey marketplace.
Self-pay on the discounted HealthKey marketplace
All users get access to the HealthKey marketplace, where they can self-pay for affordable healthcare. Often with discounts from 5% all the way to 80% off!
Health Hub content
All users can be given access to HealthKey's Health Hub, equipping them with everything they need to live a healthy life, from hundreds of healthy recipes to video workout-plans and educational content on mental wellbeing.
Yes, HealthKey can be fully white labelled, creating a cohesive experience for your customers.
Employers
HealthKey is designed to support the health and wellbeing of your employees through a number of flexible support options.
Wellbeing Packages
Cover the essential needs of your staff by pre-paying for a tailored package of health and wellbeing services. Typical wellbeing packages include instant 24/7 GP appointments, physiotherapy, nutrition and mental health support.
Gym Discounts
Offer your employees discounted access to major gym chains across the UK.
Health budgets
Give your employees a health budget to spend as they wish on the HealthKey marketplace.
Self-pay on the discounted HealthKey marketplace
All users get access to the HealthKey marketplace, where they can self-pay for affordable healthcare. Often with discounts from 5% all the way to 83% off!
Health Hub content
All users can be given access to HealthKey's Health Hub, equipping them with everything they need to live a healthy life, from hundreds of healthy recipes to video workout plans and educational content on mental wellbeing.
Employee wellbeing packages are billed per employee, on a monthly or annual basis, depending on your needs. And there are no additional charges based on usage.
A health budget is an amount of money given to your employees to spend on the health and wellbeing services available in the HealthKey marketplace. Health budgets are designed to be flexible, so there's no minimum and they can be allocated on a monthly, yearly or one-off basis.
You can also add to individual employee health budgets as and when you want, whether that's to offer support for a specific issue or as a thank you.
The best bit? Unlike many other benefit platforms, you're only invoiced for the money your employees actually spend - if your employees don't spend their health budgets, you are not charged!
Employee health budgets can be managed through your company settings. Simply log in, click the Account button in the top right and click your company name in the menu, then go to the Settings tab where you'll find the Health Budget section.
HealthKey offers multiple ways of onboarding and offboarding employees.
HRIS integration
HealthKey can integrate with 20+ different HRIS providers, including Workday, HiBob, Sage, Personio and more for fully automated onboarding and offboarding.
Invite link
Simply share a unique invite link with your employees, with the option of limiting the number of new accounts and restricting new accounts to your company email domain.
Manual CSV upload
You can also manually upload a CSV with the employees' details to HealthKey and send all employees invite emails. In addition to this, you can instantly create, delete and disable individual accounts for more granular control over who from your organisation has access to HealthKey.
Yes, they can! All of our users can purchase affordable health care through our marketplace.
When purchasing a service for themselves, they'll be asked to enter their credit card details.
If you have allocated a health budget, this will be used first and the employee will need to pay the remaining amount themselves.
Yes, any organisation can add their own benefits to HealthKey so that your employees can easily find everything they're entitled to in one place.
Insurers
Insurance providers can expand their offering with health services that cover the diverse needs of their policyholders, whether that be services for women's health, neurodiversity and cancer support, or more essential health care like doctor and therapy access.
Our thorough vetting process ensures the regulatory compliance of the health care providers we work with, and we handle all of the admin. So you can launch your enhanced offering in a matter of weeks.
HealthKey offers a number of convenient methods for managing policy holder accounts, from SSO to custom integrations. Please get in touch to find out more.
Yes, HealthKey can be fully white labelled, creating a cohesive experience for your customers.
Individuals
Yes, you can! Anyone can create a free HealthKey account and get access to our vetted marketplace of health and wellbeing providers, where you can purchase affordable health care, often with discounts you won't find anywhere else.
Click here to create your free individual account and browse our ever-expanding range of discounted health providers. If you have any questions, at any time, feel free to reach out to the team at info@healthkey.health
If you need a refund for a purchase made through HealthKey, please reach out to info@healthkey.health
You can cancel your subscriptions in your account settings. Just log in to your HealthKey account, click on the account button in the top right and click on account settings in the menu. In the account settings page, there's a section called purchases and subscriptions, where you can see all past purchases and manage your subscriptions.
If you cancel a subscription, you will still be able to access the service for the remainder of the current subscription period.
You can also cancel subscriptions directly with many of our providers - if you do this, just note that it may take a couple of days to update on your HealthKey account.
Students
While you can purchase individual GP appointments or either of the two app subscriptions on HealthKey, you won’t get anything like the value for money offered through this student discount.
The doctors available through Abi are practising physicians, licensed and registered in their country of residence.
Abi connects you with doctors in your home country, or a country of your choice, and we always tell you the name and the specialty of the doctors who answer your questions, so that you can feel confident in the information they provide.
Yes. Fiit offers a wide range of workouts that can be done at home with no equipment, alongside sessions designed for the gym. You can filter by equipment and environment in the app to find what suits you.
Fiit covers strength, cardio, yoga, Pilates, and more, across different difficulty levels and goals. Whether you're just getting started or working through a structured training plan, there's something to fit your routine.
Fitia lets you track calories, macros, and nutrients, and log meals using photo, voice, barcode, or manual input. You can follow personalised meal plans tailored to your preferences, track your progress over time, and access 25,000+ nutritionist-created recipes with automatic grocery lists. It also includes tools for fasting and water tracking.
Healthcare Providers
If you'd like to work with us, please get in touch or email us at info@healthkey.health
You can also get an overview of the onboarding process in our PDF guide
Our user base spans gym members, employees, insurance customers and individuals who want to look after their health.
All are given access to our marketplace of health care providers, and many are offered monthly, and yearly health budgets to spend on your services.